Customer Terms of Service

Effective date: 2026-05-16. Version: draft 0.1. This is a working draft posted for early review and may change before public launch. Final version will be reviewed by Canadian and US counsel. By using SPUR Compute today you accept this draft as the operative agreement.

1. Who you are contracting with

These Terms are an agreement between you ("Customer", "you") and Spuric Innovation Center, an Ontario, Canada corporation operating SPUR Compute ("SPUR", "we", "us"). The site at ai.spuric.com, the marketplace listings, the rental compute infrastructure, and the inference APIs are collectively the "Service".

2. Account + eligibility

You must be 18 or older and capable of entering a binding agreement. You must give us accurate identification and payment information. You may not register on behalf of a sanctioned party or for use that violates Canadian, US, or applicable EU export controls. We may suspend any account that fails these requirements.

3. The Service

SPUR offers two product surfaces: (a) GPU compute instances rented by the hour or month, served from either SPUR-owned facilities or partner hosts ("Compute"); and (b) inference APIs served from SPUR-owned facilities ("Inference"). You select what you want and accept the public pricing at time of order. Where a listing comes from a partner host, you contract with SPUR; SPUR contracts separately with the host.

4. Acceptable use

You must comply with our Acceptable Use Policy at all times. Breach of the AUP is grounds for immediate suspension without refund for the affected period.

5. Pricing, payment + billing

  • All prices on /pricing and /browse are the prices you pay. There are no hidden fees beyond what is shown at checkout.
  • Hourly bookings are billed in 1-minute increments after the first hour.
  • Monthly reservations are billed up-front and non-refundable except as required by applicable law.
  • Failed payments after 7 days result in instance termination. Persistent storage is retained for 30 days following termination, then deleted.
  • Storage egress over the included monthly allowance is billed at the rate shown on /pricing.

6. Service availability

SPUR targets 99.9% monthly uptime per instance. If a SPUR-owned instance is unavailable for more than 0.1% of a calendar month due to causes within SPUR's control, you receive a pro-rata credit on request. Partner-hosted instances follow each host's published reliability score; SPUR does not directly warrant their uptime.

7. Data + privacy

Your data on SPUR-owned compute resides in Cambridge, Ontario, Canada. Partner-hosted compute resides at the host location shown on the listing. We do not access customer data except as required for support (with your authorization), abuse investigation (per the AUP), or legal compulsion. See the Privacy Policy for full detail.

8. Intellectual property

You retain all rights to your code, models, weights, and data. SPUR claims no license to any of it beyond the technical operations required to deliver the Service. SPUR's platform, brand, agent software, and APIs remain SPUR's property.

9. Warranties + disclaimers

SPUR provides the Service "as is" except for the uptime credit in section 6. We do not warrant fitness for any particular purpose. Your use of any third-party model, dataset, or container image is at your own risk; SPUR does not validate third-party content.

10. Limitation of liability

To the maximum extent permitted by law, SPUR's aggregate liability for any claim related to the Service is limited to the fees you paid SPUR in the 3 months preceding the claim. SPUR is not liable for indirect, incidental, or consequential damages.

11. Termination

You may terminate at any time by ending all active reservations. SPUR may terminate or suspend with 30 days notice for any reason, or immediately for breach of the AUP, payment default, or legal requirement.

12. Governing law

This agreement is governed by the laws of Ontario, Canada. Disputes are exclusively resolved in the courts of Ontario.

13. Changes

SPUR may update these Terms with 30 days notice via email and a notice on this page. Continued use after the effective date constitutes acceptance.

14. Contact

For Terms questions: legal@spuric.com
For customer support: support@spuric.com
For abuse reports: abuse@spuric.com